Memora Subprocessors
Provider: Celestical Cloud SAS ("Celestical Cloud", "we", "us")
Product: Memora
Last updated: 2026-02-05 (February 2026)
Celestical Cloud SAS engages subprocessors primarily established within the European Economic Area (EEA) to provide the Memora platform and services.
To provide our workspace memory, vector retrieval, and AI agent services, Celestical Cloud works with carefully selected third-party Subprocessors. Each Subprocessor is bound by strict data protection obligations, and we pay special attention to their jurisdiction to ensure full GDPR compliance.
Subprocessors list
You can view the full list of Subprocessors, their locations, and purposes below. This transparency allows you to review or raise objections in accordance with the Data Processing Agreement.
| Name | Location | Purpose | Legal Link |
|---|---|---|---|
| OVH SAS. | France | Datacenter colocation, Dedicated Bare Metal Infrastructure | https://www.ovhcloud.com/en-gb/personal-data-protection/ |
| Scaleway SAS. | France | Datacenter colocation, Dedicated Bare Metal Infrastructure | https://www.scaleway.com/en/privacy-policy/ |
| Hetzner Online GmbH | Germany | Datacenter colocation, Dedicated Bare Metal Infrastructure | https://www.hetzner.com/AV/DPA_en.pdf |
| Mollie B.V. | Netherlands | Payment Solution Provider | https://www.mollie.com/legal/mollie-invoicing-terms |
Subprocessors Changes
Celestical Cloud may update its list of subprocessors from time to time. Where required by applicable data protection laws, Celestical Cloud will provide reasonable advance notice of any addition or replacement of a subprocessor by updating the list and, where appropriate, by notifying the Customer through reasonable means.
If the Customer reasonably objects to a new subprocessor on data protection grounds, the Customer may notify Celestical Cloud in writing, including by email (legal@celestical.eu), within fourteen (14) days of such notice. The Parties shall discuss the objection in good faith to address the Customer's concerns. If the Parties are unable to reach a resolution, the Customer may terminate the affected Services without penalty.